The hotel closed this morning (Monday February 7) after serving breakfast to its last guests, but plans are already underway to reopen under new ownership.
All weddings planned for the coming months have been called off, leaving the couples desperate for what will happen to their thousands of pounds on deposit.
After learning of the sudden closure, some couples showed up at the hotel this morning to confront management and demand refunds.
Today, a spokesperson for the hotel confirmed to the Post: “The owners have told us that the hotel has been sold and that the new company has signed an agreement with Serco.
“Naturally, if some guests are unhappy, they can cancel their event and request a refund depending on the owner. »
Staff said they were only informed of the closure last night (Sunday Feb 6) after a text message from management.
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The message, seen by the Post, told staff that the hotel would be closing today and that its new owners intended to reopen the place as accommodation for refugees/asylum seekers.
“Yes, it’s true that the refugees will be living here next weekend,” the management said.
“We can apply for our jobs and we were told that a letter would be sent to all of us.
“Thank you for being such an amazing team. I feel so sorry for all of us. We navigated Park Hall to the very end. Take care and all the best.”
The staff was due to receive their final salary today.
Serco, which holds the government contract for housing asylum seekers in the North West, told the Post it would provide comment later today.
The hotel is said to have been run down, with the swimming pool roof having partially collapsed about 7 months ago. The gym and leisure facilities had remained closed since the incident, with the hotel saying repair work was underway.
A notice on Best Western’s website reads: “The hotel’s leisure club facilities are closed until further notice, we apologize for any inconvenience this may cause.”
One of the hotel’s latest guests left a scathing review on the site after his stay last night (Sunday Feb 6).
He said: “Awful experience. Very few staff. Pool and spa closed. No more draft beer, Sky Sports was cut (as advised by a member of staff), no more food in restaurant and then we were sick the whole the night.
“The staff found out they were out of work after today so you can imagine the terrible atmosphere and service!! Closing after today.”
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